“I finally made the big conversion from evaporative/conventional heating to a Heat Pump/Dual Fuel system. When I started this project over a year ago, I solicited a number of bids/estimates from different contractors; 5 to be exact. I chose Williams. Annette, (the owner) personally came to the location to inspect the property. She was not only, the only owner/contractor that did that, she was also the only one who always responded to my questions and inquires. After careful consideration on a number of potential options and based on her analysis, I chose the system we put in. Annette also worked diligently under significant supply chain constraints to ensure I received the system I wanted. This was not easy. Supply chain impacts have hit every major consumer sector in our economy over the course of the last couple of years.
During installation, the crew (Nick & Jeremy) were very professional, courteous and cleanly finished on schedule. When a slight technical issue presented itself after initial operation, Annette quickly dispatched her top trouble-shooter technician (Bret) and he very quickly remedied the problem. Thanks Bret! The system has been operating to spec ever since. We love it.
I highly recommend Williams Mechanical for the primary following reason; service. A complete HVAC replacement project is not only a significant undertaking but it is a considerable investment in your property as well. I wanted it done right and I wanted to have confidence that I can count on the contractor to be there if something should go wrong. Great Job Annette and to the whole Williams Mechanical Team. Thank you.”