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17:08 04 Feb 19
Williams Mechanical has always provided fast and fair service! Jarrod is a great tech who is super friendly and all the techs are knowledgeable. I love that they are happy to explain what they are doing and never act annoyed if you ask questions. I will never ever use any other company for my heating/cooling needs. Also, every tech they have ever sent out has been extremely respectful by introducing themselves and making me feel comfortable the whole time they have been in my house. They also have a feature where they send a text update with a little blurb about the tech who is coming to the house so that you know who to expect at the door. Overall just a great company! Highly recommend!
04:21 11 Jan 19
Once it was determined that the old furnace could not be repaired to work reliably, Williams Mechanical did a very efficient job replacing our furnace. They were able to move the installation up several days. The technicians Anthony V and Bret M were efficient and pleasant. At their initiative they changed the location of the filter so it is easy to replace and clean. Overall we are very satisfied with Williams Mechanical. They also replace our hot water heater in same service call.
16:58 10 Jan 19
very professional through out the company, had a furnace replacement done in less then 4 hours, including the time spent to show us everything about the operation of the furnace. price was well worth the service and I highly recommend this company.
23:53 26 Dec 18
When we set out to install a completely different heating and cooling system in our home, we wanted to feel comfortable that the investment we were making was a good one. So we investigated mini-split heat pump technology. Mitsubishi and Fujitsu seem to be the leading producers of these energy-efficient systems.We asked for competitive bids from two sources and awarded the work to Williams Mechanical, LLC of Albuquerque, a family-owned heating, cooling and plumbing business. We're glad we did.From our initial meeting with owner Annette Meier and Comfort Consultant & Install Manager Mike Mollica until our project was completed, we were delighted with the friendly and professional bearing of everyone who worked on the installation.At the same time, we also elected to replace our elderly 50-gallon water heater. It was installed in a single day.As part of the changeover to the mini-split system. Williams removed our two evaporative coolers (which they donate to the needy) and sealed the roof openings. Because our Pueblo style home features several different roof levels, it presented unique challenges for the Williams installers. They dealt with them carefully and professionally. Throughout the process, our questions were answered courteously and patiently, noise and disruption were minimized, and cleanup was done daily. Brett, Alex, Anthony, others — all were great to work with.In short, Williams Mechanical met or exceeded all our expectations. We recommend them highly.David & Beth Wiley
01:37 22 Dec 18
We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us. Thank you 😊
02:44 20 Sep 18
Technician with Williams Mechanical "Brett" was very respectful of our property and would not pull his truck down the driveway for fear he might damage our trees. Brett completed troubleshooting our system and provided detailed answer on what we should do next related to our issue. Brett was very through and polite. I will call Williams Mechanical again for our service needs.
17:17 19 Sep 18
Williams Mechanical has made my life so much better! We have had such a bad experience with the company who installed our HVAC system. We purchased our new home 3 years ago, but we had the installation company come multiple times every summer and winter. The old company never fixed anything, only gave excuses, and put a band-aid on the situation until our warranty was over. Finally fed up with the situation, we went to Williams Mechanical based off of google reviews. They quickly found the problem with our AC and have come back with a true fix. They are kind, understanding, patient, and thorough. They explained the issue in a way that we could understand and why the fix was recommended. I am so happy to finally be comfortable in my own home, without fear that something will break. I wish I could give more than 5 Stars! I cannot thank them enough for their help!
20:08 28 Aug 18
Williams Mechanical put in a Trane 20 system. Mike, Annette and Margery were very helpful with information for me to make a decision. Anthony and Bret were wonderful installers. They explained everything and were efficient, polite, and knowledgeable. This was one of the best decisions I've made.
23:47 25 Aug 18
This is our second time using them and they were great. Brett was the one who helped us both times. We had a clogged condensation line. He had to change out our p-traps and did a great job. I totally recommend Williams Mechanical Heating and Air.
20:43 22 Aug 18
Did an inspection for us while we were buying a home. Nice that they have a flat fee for an inspection, unlike many other companies that charge hourly and you don't know what you'll end up paying.They found a problem and fixed it quickly. Expect to be using them again!
Karen M Partlow
23:44 17 Aug 18
Alex and Anthony just installed two mini-splits in our home. They were both very professional, knowledgeable, friendly, and worked very hard! We also really enjoyed how they seem to enjoy their jobs and working as a team. I would recommend them and Williams Mechanical to anyone interested in mini-splits. Thanks, guys!
01:08 31 Jul 18
Was able to get service same day we called. Tech that came out (Richard) was great. Explained everything he was doing. Did a thorough job checking temperatures, flows to make sure everything was working when he left.
20:03 17 Jul 18
I would like to thank Willisms Mechanical. They have always come out fixed my units and been honest. Great service, great repair men and a very nice office manager.
00:54 28 Jun 18
Amazing service! Williams mechanical sent Conrad to clean our AC. He did a thorough job, didn’t rush, walked us through each step, and gave us a wealth of knowledge for maintaining our AC. The prices were reasonable and he had parts to replace a few things on our current unit already with him. He was not pushy and tried to offer us the most economical options. He was so polite and wasn’t there to make a sale but rather to help us out actual AC needs. Thanks Williams Mechanical !
00:06 27 Jun 18
The technician showed up on time, was very helpful, and took great care of our equipment. I would 100% recommend Williams Mechanical to anyone with heating and cooling needs.
17:06 03 Jun 18
Excellent customer service. Quality work. They really care about doing the job right. The President of the company takes a personal interest in making sure the customer is satisfied with the work. There must be 100's of HVAC companies in Albuquerque, but I would choose Williams over all of them.
20:09 30 May 18
The Williams Mechanical technicians, Anthony and Alex, did an excellent job of replacing my evaporative cooler. They were courteous and professional. I was amazed at how quickly they worked and completed the job. I highly recommend Williams Mechanical to anyone with a cooling problem.
03:59 24 May 18
This was a wonderful experience from start to finish! Annette and the office staff did a wonderful job. The onsite crew of Alex and Anthony were great to work with, and did a wonderful job of installing good equipment in a great way. The new equipment is quiet and effective. I am very pleased with the Trane furnace and air conditioning units that were installed.I know that my Wife and I will have many trouble free years in our now comfortable home.Thank you all very much, and rest assured that I'll tell all my friends to give you a try for their HVAC needs. CheersWarren
21:14 18 Apr 18
Williams Mechanical converted our cooler to a new refridgerated a/c in 2016, and they've always been responsive and good. We love the techs who come to do the seasonal service, and we're always happy with the care and information they give to us. Today we had an expansion tank installed on our water heater. Thank you, Conrad, for all your great help.
21:29 14 Feb 18
Great company and reasonable prices. We have had Brett (Service Tech) come and do many preventive services on our HVAC systems. He is always on time. Communicates what is needed in easy terms to understand and follows all of our safety rules at our job site.
23:45 19 Jan 18
When their technician was done faster than expected in a previous housecall, they moved up my appointment 2 days, and responded on the same day I contacted them. They are extremely customer service-oriented; knowledgeable; personable; professional; reasonably-priced; and they got the job done quickly, saving my household from what would've been a long, cold weekend. I highly recommend this company!
20:06 28 Dec 17
We have been enjoying the new mini-splits that Alex, Anthony and Bret installed last week throughout our home. These guys were great to work with--they were courteous with us and kept us apprised of their work, listened to our input and did the work on time as promised. The system meets the expectations that owner Annette and Mike, the salesman, set about the Mitsubishi system. It has definitely cooled down two problem rooms and is very quiet, yet powerful. Williams Mechanical was great on the installation.
14:28 31 Oct 17
Wow, what a great job Anthony and Bret. They were on time, very professional, and replaced my old furnace with an new XV80 two stage furnace. I was told that this furnace will be compatible to the outside unit with it is ready to replace it in the next year or two. After signing a few papers and given copies the guys looked around the work area and made sure it looked alright. The new touch thermostat works very nice and easy to use. Can't say it enough, a long time customer - Thank You .
21:15 28 Sep 17
Overall we're happy with Williams Mechanical. We replaced our 2 furnaces; Annette and Mike came out to do the estimate and were very professional. Then Anthony and Bret came to do the install. They were timely, friendly, and professional.Their prices are competitive and their warranty is good (2y parts/10y labor). Only drawback IMO is the thermostat that came with the furnaces is very basic, but that's easy to replace. Overall, I would recommend. I also appreciate the military discount!