Words of Thanks
21:56 10 Jul 21
The service technician Tate was very professional, kind, and informative. Thank you
00:10 22 Jun 21
00:04 16 Jun 21
I am a former employee of Williams Mechanical. It was a great place to work. There is a real family atmosphere. The only reason I left was an opportunity in an office setting. To this day I still recommend Williams services to all looking for quality work at a fair price
21:18 30 May 21
I am very impressed with the work done by Williams in removing my old swamp cooler and heater and replacing them with my new AC and heater. They repaired the roof where the old cooler had been and removed both of the old units. Williams was very responsive to my time frame, and Annette made sure to have the installation done as soon as possible so I would have the AC as the weather heated up. The installation crew, including Nick, Tate, and Chris, were very professional and efficient. They had the entire job completed in one day. I strongly recommend Williams and will use them for other needed services in the future. Carol Raish
00:24 18 Apr 21
Thanks for the new furnace and swamp cooler. You guys are great!
02:01 01 Mar 21
I always enjoy using Williams because they say what they will do and they do what they say. And it is right the first time. Great customer service and employees.
22:29 07 Jan 21
06:02 09 Dec 20
Install of a new tankless water heater and HVAC maintenance. Estimate was dead on; estimate, install, and inspection were painless with tech arriving as scheduled every time. Jason and Tate did great work. Will definitely book with Williams again.
23:46 21 Nov 20
We spent 35k to have Williams Mechanical replace three units three years ago; we had a very positive experience with this transaction. Annette and her team were responsive, their quote was competitive and the work was completed on time and well done. Because of this experience, we continued to use Williams for all of our plumbing needs. The last couple of experiences with in the last year have been less than positive (apparently they weren't able to keep plumbers for a period of time, so there was difficulty getting them out for plumbing jobs, long response times, multiple visits to complete one job), but because of our initial experiences, we continued to use Williams Mechanical.I contacted the office this week to request someone to come out due to an urgent (not emergency) plumbing issue on a part that Williams Mechanical had previously replaced. The office said they "couldn't find the paperwork" for the job (despite me having the invoice in my hand). I e-mailed Annette (owner) and she replied saying that she would get back to me by the end of the day - she didn't, nor did the office. I waited two days, then called and e-mailed the office and Annette again - no response. I again waited another day and e-mailed Annette again - no response. We are now 5 days out from when we initially contacted Williams and have an emergency plumbing issue.If you had asked me three years ago, I would have given Williams Mechanical 5 stars without a doubt. Tens of thousands of dollars of business and three years later, my opinion has completely changed. If you are looking for a responsive company who values your business, I can't say that you will find this at Williams Mechanical.
02:26 29 Oct 20
Of course my furnace went kaput on our first day of snow! I called several companies for service but only Williams Mechanical could schedule a visit so timely. Very pleased with the professionalism of Tate who installed a new blower. The total price was on par with online estimates that I'd researched. Office staff was pleasant and efficient. I was texted confirming my appointment, which was great. I would highly recommend this company for super service and affordability. I'd use them again if I have to. Fingers crossed, though!
14:56 01 Oct 20
Super professional, respectful and hard working at a great price!
20:39 28 Sep 20
Williams Mech has done work for us in the past. We were very pleased with their work. Anthony and Alex did a great job on the previous installations. That’s why we came back for our added needs. Annette is knowledgeable and provided great customer service. Tate Whiteman did a great job installing the A/C system.
19:29 13 Aug 20
They did a great job of moving our heating and cooling system to a better spot after we developed a refrigerant leak. The workers were fast and professional.
19:26 29 Jul 20
Williams Mechanical team was fast, friendly and professional. They removed an old water heater, installed the new one, and added refrigerated air to my home in two days with minimal impact and no inconvenience to household members. WM also coordinated a concurrent electrical upgrade and all inspections. The site was left clean and functional, and the team was happy to explain their work. The WM work matched the bid/quote, and the quote was extremely fair and competitive. Definitely recommend Williams Mechanical.----------------------------------------------------------Four years later I had a minor issue that arose from the triple-installation of new electrical, a new water heater and new air conditioning. I wrote the Williams Mechanical Team an email on Sunday afternoon and by Monday morning I had an appointment scheduled to fix the issue.Once again, Williams Mechanical did a fantastic job addressing the issue completely, at no cost to me, and in the fast, friendly and efficient manner that they always do their work. Their technician, Jason Zuni, was super-friendly and helpful, left the job site clean and did a very professional job. This is why I will continue to highly recommend Williams Mechanical to my friends and family. Thank you Williams Mechanical!
23:25 12 Jun 20
Scheduled yearly service/maintenance for air conditioning. Tech Jason Z was prompt, professional and courteous. He explained what he was doing and was friendly during the visit. Highly recommend and ask for Jason.
17:00 03 Jun 20
02:30 08 May 20
I had my air conditioning turned on today. Williams Mechanical Heating & Air Conditioning was fast and professional! 🙂
16:00 01 May 20
Jason did an amazing job switching over my swamp cooler. He was professional and friendly. He worked fast, and found and corrected an issue that everyone else who has worked on my cooler since it was installed had missed. I won’t hesitate to contact Williams Mechanical the next time I need service.
23:34 25 Feb 20
Great and honest company!So glad we chose to do business with them!With same day appointment and great customer service from the appointment setting to the service!We will be doing more business soon and appreciate Jason and Brett for resolving the issue with our hot water heater so fast!It was a pleasure doing business😁
10:31 21 Feb 20
23:47 07 Feb 20
The service person that Williams Mechanical Heating & Air Conditioning sent to repair our whole house humidifier was friendly, courteous and very knowledgeable!
22:52 31 Jan 20
Anthony and Alex were amazing. The communicated with us about everything they were doing. They also kept our site so clean both inside the house and outside. We are very happy with all their hard work.
23:47 24 Jan 20
Bret and Ray where responsive, professional, explained the process, cost. They got the job done to my satisfaction .
19:58 31 Dec 19
Bret and Rey did an excellent job of diagnosing and then fixing my heating problem. Thanks guys.
11:30 05 Dec 19
Williams Mechanical Heating and Cooling completed my job on schedule and the staff was very professional. I would highly recommend this company to my family and friends, the customer service and price was outstanding.I plan to use them in the future! Thank you Annette!
20:55 25 Nov 19
Alex and Anthony did a superb job we will use them again for our heating and cooling needs. They were on time and did a great job of installation and answering our questions. Many thanks
22:57 18 Nov 19
Thank you Anthony and Alex! They came out to install a new furnace and Aerocool. They were very professional, kind and answered all my questions.
18:47 13 Nov 19
Had Wms Mechanical come out 2 years ago for furnace service and filter change out. Found out this year that they had not replaced the filter 2 years ago even though payment was rendered! When discussed with them, do you think they would even give me a credit for the lack of change out? I mean, come on, it's only $10! But it's the principle of good customer service. Nope. They wanted to argue with me and refused the credit. Really? That is typical New Mexico customer service. I can't get that anywhere in this lousy state. Never again from them
04:03 29 Oct 19
Installation of replacement natural gas furnace that sits outdoors went smoothly with Anthony and Alex on the job. They were efficient, thorough, and neat. I recommend them with no hesitation.
17:33 25 Oct 19
We had our swamp cooler removed, replaced our furnace, and added air-conditioning. The whole process only took 1.5 days and Anthony and Mike made sure we had heat the first night. Both Mike and Anthony kept us informed during the whole process, were very professional, and knowledgeable about heating and cooling. We have worked with Williams Mechanical before and will continue to in the future. It a good company that cares.
04:38 27 Sep 19
Thank you Bret!!!! Thank you Williams Mechanical!!! Your company (Bret) got my HVAC up and running after waiting for weeks for another company to do me the disservice of not completing the job they started and not ordering the right part for the repair. But not Williams Mechanical.Bret took the time to do the job right and cared enough complete it. I will not forget the wonderful service I received and will tell anyone I know in need of HVAC to only go with Williams!
17:25 26 Jul 19
Michael in sales was very good (with a better price than two other competitors) and we were able to schedule the install in a reasonable time frame. The installers - Anthony and Alex (and others) were great. We added a mini-split system in two rooms requiring a really long AC run to the rear of the house. The installation went just as planned with no surprises and the results are fantastic. Highly recommended!!!
01:12 14 Jul 19
Says they are 24/7 but when I called for their emergency line no one answered and when it said to leave a voicemail you can’t because their mailbox is full!
01:02 08 Jun 19
Very responsive and customer focused! Outstanding integrity!
18:36 03 Jun 19
Williams Mechnical sent out two excellent techs by the name of Anthony and Alex. They were Professional , Friendly and thorough in their work. House feels amazing.
18:27 10 Apr 19
Bret Meier was just here prompt , great and professional. Great job. Thank you
17:55 04 Mar 19
I won't do business with them again. They guarantee 100% satisfaction with their work, but that is far from the truth. I asked them to put in a simple wall heater. They selected the unit as proper for the application. I then find that it comes on during the night, heating a room that I am trying to cool down by opening a window. Turns out the heater has no on/off switch and is not recommended for installation on an outside wall, which is where it was installed. When I requested they correct the problem, they said I was responsible. Who is the expert here?
16:12 21 Feb 19
Great HVAC service! The technician arrived right on time for the appointment. Jarrod had our heater problem diagnosed and fixed in about an hours time. He is the nicest guy and took the time to answer all my questions. Parts and labor all less than $100.
17:08 04 Feb 19
Williams Mechanical has always provided fast and fair service! Jarrod is a great tech who is super friendly and all the techs are knowledgeable. I love that they are happy to explain what they are doing and never act annoyed if you ask questions. I will never ever use any other company for my heating/cooling needs. Also, every tech they have ever sent out has been extremely respectful by introducing themselves and making me feel comfortable the whole time they have been in my house. They also have a feature where they send a text update with a little blurb about the tech who is coming to the house so that you know who to expect at the door. Overall just a great company! Highly recommend!
04:21 11 Jan 19
Once it was determined that the old furnace could not be repaired to work reliably, Williams Mechanical did a very efficient job replacing our furnace. They were able to move the installation up several days. The technicians Anthony V and Bret M were efficient and pleasant. At their initiative they changed the location of the filter so it is easy to replace and clean. Overall we are very satisfied with Williams Mechanical. They also replace our hot water heater in same service call.
16:58 10 Jan 19
very professional through out the company, had a furnace replacement done in less then 4 hours, including the time spent to show us everything about the operation of the furnace. price was well worth the service and I highly recommend this company.
23:53 26 Dec 18
When we set out to install a completely different heating and cooling system in our home, we wanted to feel comfortable that the investment we were making was a good one. So we investigated mini-split heat pump technology. Mitsubishi and Fujitsu seem to be the leading producers of these energy-efficient systems.We asked for competitive bids from two sources and awarded the work to Williams Mechanical, LLC of Albuquerque, a family-owned heating, cooling and plumbing business.We're glad we did.From our initial meeting with owner Annette Meier and Comfort Consultant & Install Manager Mike Mollica until our project was completed, we were delighted with the friendly and professional bearing of everyone who worked on the installation.At the same time, we also elected to replace our elderly 50-gallon water heater. It was installed in a single day.As part of the changeover to the mini-split system. Williams removed our two evaporative coolers (which they donate to the needy) and sealed the roof openings.Because our Pueblo style home features several different roof levels, it presented unique challenges for the Williams installers. They dealt with them carefully and professionally.Throughout the process, our questions were answered courteously and patiently, noise and disruption were minimized, and cleanup was done daily. Brett, Alex, Anthony, others — all were great to work with.In short, Williams Mechanical met or exceeded all our expectations. We recommend them highly.David & Beth Wiley
17:17 24 Dec 18
Charged us almost $100 for service call and told us that it was the fixture not the wiring. Didn't offer to credit us any on the service call if they came back to install new fixtures.
01:37 22 Dec 18
We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us. Thank you 😊
16:59 27 Nov 18
Jarrod was on time and quickly identified, explained and repaired the problem. He offered input on how to help avoid the problem in the future.
15:31 10 Nov 18
13:48 02 Nov 18
As of 10/30/2013:After one cooling season it was time to get ready for the heating season, I called, they came in a timely fashion. Bret W. did a wonderful job and now we are ready for winter. Once again I am well pleased, and can rate them 5 stars. Thank you Williams Mechanical very much for the lack of trouble or drama in HVAC. Cheers WarrenAs of spring 2013:This was a wonderful experience from start to finish! Annette and the office staff did a wonderful job. The onsite crew of Alex and Anthony were great to work with, and did a wonderful job of installing good equipment in a great way. The new equipment is quiet and effective. I am very pleased with the Trane furnace and air conditioning units that were installed.I know that my Wife and I will have many trouble free years in our now comfortable home.Thank you all very much, and rest assured that I'll tell all my friends to give you a try for their HVAC needs.CheersWarren
15:18 30 Oct 18
Only pay you when your on the job. Takes a long time to get your 40 hrs a week .
18:06 25 Oct 18
19:57 23 Oct 18
Great service, thorough and friendly, respectful and gave good unbiased advice
02:44 20 Sep 18
Technician with Williams Mechanical "Brett" was very respectful of our property and would not pull his truck down the driveway for fear he might damage our trees. Brett completed troubleshooting our system and provided detailed answer on what we should do next related to our issue. Brett was very through and polite. I will call Williams Mechanical again for our service needs.
17:17 19 Sep 18
Williams Mechanical has made my life so much better! We have had such a bad experience with the company who installed our HVAC system. We purchased our new home 3 years ago, but we had the installation company come multiple times every summer and winter. The old company never fixed anything, only gave excuses, and put a band-aid on the situation until our warranty was over.Finally fed up with the situation, we went to Williams Mechanical based off of google reviews. They quickly found the problem with our AC and have come back with a true fix. They are kind, understanding, patient, and thorough. They explained the issue in a way that we could understand and why the fix was recommended.I am so happy to finally be comfortable in my own home, without fear that something will break. I wish I could give more than 5 Stars! I cannot thank them enough for their help!
20:08 28 Aug 18
Williams Mechanical put in a Trane 20 system. Mike, Annette and Margery were very helpful with information for me to make a decision. Anthony and Bret were wonderful installers. They explained everything and were efficient, polite, and knowledgeable. This was one of the best decisions I've made.
23:47 25 Aug 18
This is our second time using them and they were great. Brett was the one who helped us both times. We had a clogged condensation line. He had to change out our p-traps and did a great job. I totally recommendWilliams Mechanical Heating and Air.
20:43 22 Aug 18
Did an inspection for us while we were buying a home. Nice that they have a flat fee for an inspection, unlike many other companies that charge hourly and you don't know what you'll end up paying.They found a problem and fixed it quickly. Expect to be using them again!
Karen M Partlow
23:44 17 Aug 18
Alex and Anthony just installed two mini-splits in our home. They were both very professional, knowledgeable, friendly, and worked very hard! We also really enjoyed how they seem to enjoy their jobs and working as a team. I would recommend them and Williams Mechanical to anyone interested in mini-splits. Thanks, guys!
22:25 11 Aug 18
Williams Mechanical from the time they took my call to when they promptly came out were professional, kind, knowledgeable with decent pricing were a joy to have.
21:40 07 Aug 18
I purchased a home with Fujitsu mini splits installed by William heating. Our electricity bill has been $600-$800 a month for a 2400 Sqft home. I talked with Annette and she refused to provide me with this installation history and information about our installation. We had to pay William heating $90 for a system evaluation. The tech showed up and didn’t even inspect our system. He heard a noise from the condenser fan motor going out. He spent an hour on the phone with Fujitsu to tell me what I already knew (the motor was making noise). I’ve had multiple estimates of $23-26k to come properly install a hvac system. So not only did the previous home owners get SCREWED by williams heating by having them install an insufficient system, we are now getting screwed every month trying to “cool” our house. $800 a month to get our home to a “comfy” 78-80 degrees! Beware. My swamp cooler worked better! Wouldn’t ever ever ever recommend they come install a system.
Admin ADID Care
15:58 02 Aug 18
01:08 31 Jul 18
Was able to get service same day we called. Tech that came out (Richard) was great. Explained everything he was doing. Did a thorough job checking temperatures, flows to make sure everything was working when he left.
15:27 19 Jul 18
Great service and they really know what they are doing!!
20:03 17 Jul 18
I would like to thank Willisms Mechanical. They have always come out fixed my units and been honest. Great service, great repair men and a very nice office manager.
00:47 09 Jul 18
If you want a honest and reliable company Williams Mechanical are the people to call!
00:54 28 Jun 18
Amazing service! Williams mechanical sent Conrad to clean our AC. He did a thorough job, didn’t rush, walked us through each step, and gave us a wealth of knowledge for maintaining our AC. The prices were reasonable and he had parts to replace a few things on our current unit already with him. He was not pushy and tried to offer us the most economical options. He was so polite and wasn’t there to make a sale but rather to help us out actual AC needs. Thanks Williams Mechanical !
00:06 27 Jun 18
The technician showed up on time, was very helpful, and took great care of our equipment. I would 100% recommend Williams Mechanical to anyone with heating and cooling needs.
00:15 23 Jun 18
21:13 06 Jun 18
17:06 03 Jun 18
Excellent customer service. Quality work. They really care about doing the job right. The President of the company takes a personal interest in making sure the customer is satisfied with the work. There must be 100's of HVAC companies in Albuquerque, but I would choose Williams over all of them.
20:09 30 May 18
The Williams Mechanical technicians, Anthony and Alex, did an excellent job of replacing my evaporative cooler. They were courteous and professional. I was amazed at how quickly they worked and completed the job. I highly recommend Williams Mechanical to anyone with a cooling problem.
15:35 11 May 18
20:58 22 Apr 18
Very professional company, that did a nice job on my HVAC conversion. Mike and Anthony were outstanding technicians.
21:14 18 Apr 18
Williams Mechanical converted our cooler to a new refridgerated a/c in 2016, and they've always been responsive and good. We love the techs who come to do the seasonal service, and we're always happy with the care and information they give to us. Today we had an expansion tank installed on our water heater. Thank you, Conrad, for all your great help.
18:12 23 Mar 18
19:15 03 Mar 18
21:29 14 Feb 18
Great company and reasonable prices. We have had Brett (Service Tech) come and do many preventive services on our HVAC systems. He is always on time. Communicates what is needed in easy terms to understand and follows all of our safety rules at our job site.
23:45 19 Jan 18
When their technician was done faster than expected in a previous housecall, they moved up my appointment 2 days, and responded on the same day I contacted them. They are extremely customer service-oriented; knowledgeable; personable; professional; reasonably-priced; and they got the job done quickly, saving my household from what would've been a long, cold weekend. I highly recommend this company!
20:06 28 Dec 17
We have been enjoying the new mini-splits that Alex, Anthony and Bret installed last week throughout our home. These guys were great to work with--they were courteous with us and kept us apprised of their work, listened to our input and did the work on time as promised. The system meets the expectations that owner Annette and Mike, the salesman, set about the Mitsubishi system. It has definitely cooled down two problem rooms and is very quiet, yet powerful. Williams Mechanical was great on the installation.
18:51 09 Dec 17
Williams Mechanical checked the functioning of my two HVAC systems. Bret, the technician who serviced the units, was professional yet friendly. He readily answered my questions about his work and the functioning of the units.
Thomas c Baumgardner
15:38 22 Nov 17
14:42 31 Oct 17
Called Williams on Monday afternoon because I was getting an error code that prevented my heating unit from working at all. They were able to send someone out the next morning and he quickly diagnosed the issue and had heat running within minutes. Couldn’t be happier with their service and transparency with what they were doing to address the issue. Will definitely be using Williams again for any future HVAC issues.
14:28 31 Oct 17
Wow, what a great job Anthony and Bret. They were on time, very professional, and replaced my old furnace with an new XV80 two stage furnace. I was told that this furnace will be compatible to the outside unit with it is ready to replace it in the next year or two. After signing a few papers and given copies the guys looked around the work area and made sure it looked alright. The new touch thermostat works very nice and easy to use. Can't say it enough, a long time customer - Thank You .
15:53 13 Oct 17
I installed a mini split system myself and had a leak in the system I couldn't detect. Despite not having used this company for the system purchase, they responded quickly and professionally. Nate, the tech that helped to find the leak and deep vacuum the system, had the system up and running like a top. Not only that, he was informative about mini spit systems. Would use this company again in the future.
19:36 10 Oct 17
Nate, the technician , was here on time. He was efficient and professional. When the service was completed he went over in detail what he had done and the various aspects of the heater. We were very satisfied.
15:34 07 Oct 17
Anthony was punctual, professional, and explained everything we needed to know.
21:15 28 Sep 17
Overall we're happy with Williams Mechanical. We replaced our 2 furnaces; Annette and Mike came out to do the estimate and were very professional. Then Anthony and Bret came to do the install. They were timely, friendly, and professional.Their prices are competitive and their warranty is good (2y parts/10y labor). Only drawback IMO is the thermostat that came with the furnaces is very basic, but that's easy to replace. Overall, I would recommend. I also appreciate the military discount!
15:09 28 Sep 17
The service man was friendly, knowledgeable and took the time to explain everything he had done.
06:34 23 Sep 17
Nate came to the house to fix AC. Great customer service and took time to educate us on the system and components. Went above and beyond. Will definitely use again.
14:06 18 Sep 17
They did a wonderful job installing 5 mini-splits in our home. They were quick, courteous, and knowledgeable . I would hire them again
17:04 23 Aug 17
Great service, professional! Bret and Conrad did a fine job! They were both pleasant and professional. The new install of the split Hvac is working great and they even made sure I knew how to operate the unit. The cleaned up after they were done and .........(added bonus) they started and finished the job in one day. Our company is sure to use them again....Jess Parker, General Manager-CubeSmart Self Storage
22:16 11 Aug 17
I had an excellent experience having work done by Williams Mechanical. They were professional, efficient, and honest. When work is needed in the future, they will be the only company my family will call.
14:33 25 Jul 17
02:18 22 Jul 17
I would like to commend Anthony and Alex who installed my new furnace and air conditioner. They were at all times very respectful, friendly, knowledgeable and helpful. They make a great team and are good representatives for Williams Mechanical!
00:10 18 Jul 17
The Tech was awesome did an outstanding job. Was very prompt and saved us on a lot money for parts that we didn't need that was recommended by another company.
23:49 10 Jul 17
Williams was excellent. The Tech Nate explained what was going on with the refrigerant Air Conditioner. He explained basic operations in layman terms to be understood. Explained other scenarios related to air conditioners, new environmental regs, water heater info. He called a few days later to be sure everything was still operating properly.
22:58 07 Jul 17
Terrific job and service by Nate. He didn't just show up to take a look at things and fix stuff. He showed up to be a problem solver. And he was one!
17:48 03 Jul 17
We are a brand new customer of Williams. We just had a new high efficiency heating system installed. We found the Williams staff to be professional and thorough. They did exactly what they said they would do and perhaps a little bit more on the installation. We are looking forward to seeing how our new system performs in the upcoming years.
17:43 25 Jun 17
June 2017 - Annette & Mike came out to access my needs. They listened to both me & my son (via phone) & made recommendations without trying to sell me something I didn't want. Having the owner & installer make the visit was a very pleasant surprise. Mike & Anthony showed up bright & early on the scheduled day - both scheduled days turned out to be the hottest of the year. They worked diligently both days of the installation in spite of the heat. They were quick, courteous & very knowledgeable. They were vey careful & left the site(s) clean & in great shape. I am very impressed with the work performed & the company in general & would not hesitate to recommend Williams Mechanical.
19:17 20 Jun 17
We have had three mini split systems installed at our church and we could not be happier. The installers and techs Alex, Anthony & Bret were pleasant and professional to work with. They answered all of our questions and left the spaces they worked in clean and tidy as they found them. Annette and Mike came out when we had further questions on how to use the remotes and set the units for each room. I would recommend Williams for your cooling and heating needs.
21:42 11 May 17
Team Williams...great family operation...very friendly, professional team from the initial consult to the final "control" lesson I couldn't be more impressed. Will use this company for all my heating and AC needs and would highly recommend them. thanks again Williams Michanical
19:34 09 May 17
Shane with Williams Mechanical is extremely professional, always shows up on time, takes the time to explain the problem thoroughly, and keeps our boiler running smoothly! Finding a heating and cooling mechanic competent in boilers isn't easy. Shane is that guy! He is our go-to guy for all our heating and cooling needs.