Testimonials

Great customer service!
jeanne mcmanus
jeanne mcmanus
1718324543
I always use Williams Mechanical for my swamp cooler and plumbing needs. They are always professional and on time. Gabriel and Matt installed a new swamp cooler this year and it's working like a champ!I highly recommend Williams Mechanical to anyone needing an HVAC system serviced, or upgraded to A/C. They are all knowledgeable and friendly, like having family take care of us. And it's a woman owned business. YAY!
Carol A
Carol A
1718139790
I highly recommend Williams Mechanical. They’ve maintained my swamp coolers for several years. When I needed a new unit I got 3 bids. Williams worked with me, every time, answering every question. None of the others did. Their pricing was good & explained clearly. All of their people are highly trained & very skilled.
Randall Clark
Randall Clark
1718134558
Alex. The technician that performed the service was outstandingThis is the second time he has been at my residence fixing low quality work done by another company and he is excellentCommunicates well absolutely is an expert on mini splits. Could not have been betterWe appreciate his high standards
Jack Osborne
Jack Osborne
1717096490
After general maintenance was done on the air conditioner, the fan had stopped working. But the tech troubleshooted it and made sure that the wiring was right and got it working again instead of installing a new fan. Explained about air conditioners, parts, new regs, and also possible scenarios. Arrived on time also.
Knowledgeable, thorough, timely, and personable. I appreciated the service and information on my system by Elijah
Martin Wilyer
Martin Wilyer
1716568019
Our heat pump installation began with a visit from Annette to size and price our system. She is knowledgeable, professional and friendly. The installation team of Alex, Jeremy, and Gabriel did a great job and explained the system and controls as they went. Williams Mechanical will be my new go-to plumbing company. Thanks for a great experience!
Greg Shamas
Greg Shamas
1715789701
I use Williams Mechanical for the two commercial A/C Heating Units at my office for regular maintenance and whatever else arises. They are professional, prompt, and courteous. I highly recommend them. Good folks.
Matt Taylor
Matt Taylor
1715735744
We’ve had Williams out twice over the last two years for separate reasons. Each visit the technicians were respectful of the property, very knowledgeable, and made sure everything was up to snuff before leaving. Even spent a few minutes educating on changes to refrigerated air units and the coolant being used, prepping us for the future.
Craig Carlig
Craig Carlig
1715546597
Technician with Williams Mechanical "Brett" and "Keith" were very respectful of our property. After taking the time to hear all our concerns Brett and Keith performed the tasks necessary to ensure we were satisfied. I will call Williams Mechanical again for our service needs.
annette gault
annette gault
1715093286
I was so pleased with Williams Mechanical Heating and Air conditioning. They replaced my old water heater and got on roof of my two story condo to get the swamp cooler going. I really appreciate the communication! They texted when they were on their way and I was never in doubt about what was going on. They even texted me the picture and bio of the technician who was going to come to my place. These folks are very responsive to their customers while being both friendly and professional.
KE W
KE W
1714774893
Our tech Keith great.He was respectful of my home, worked clean, was professional and did a great job. I’ve used WillIams Mech for many years and will continue to do so
Kevin Albert
Kevin Albert
1714605789
Very fast and efficient. Highly recommend
Norma Escamilla
Norma Escamilla
1713900807
Keith and Gabriel were great!
Laura Lester
Laura Lester
1713806570
Technicians were friendly and incredibly efficient. New A/C installed in 2 hours. Highly recommend.
A G
A G
1713395744
Williams is a fantastic company. We've been using them for about four years. Over that time they've installed a swamp cooler for us, handled seasonal changeovers twice a year, done plumbing repairs, and most recently they replaced our furnace. They're honest and reliable and do a great job for us. Bret is the best! He really knows what he's doing.
Keith Benavides
Keith Benavides
1712944142
NM High Desert
NM High Desert
1712688903
Great job
Forest Brooks
Forest Brooks
1712185261
Had these guys do a replacement of my AC and heater about a year ago, and after a brief hiccup everything was golden. I was shown how the furnace worked, and how to keep things working smoothly (how to change filters or reset the furnace) They even sent cookies after everything was done. I think everything took about a week or less. Would recommend
Susan Clifford
Susan Clifford
1711567760
Knowledgeable, thorough, friendly, economical. They’re experts. This last February, my hvac’s inductor shorted out due to mice nibbling on the wires. The part was back ordered and it took 1.5 months to arrive. In the interim I used two spaces heaters and I also used the time to get rid of the mice permanently. The new inductor came in yesterday and Williams offered to install it right then but I scheduled it for today. I’m very happy with the quality, efficiency of their work and their customer service. And it’s great having my hvac working again.
Nancy Murphy
Nancy Murphy
1711312428
Stuart Butzier
Stuart Butzier
1709214544
Williams Mechanical did a fine job of assessing, repairing, and working with us on the warranty for, our Fujitsu mini-split sytem. We appreciated their professionalism.
Chuck Crawley
Chuck Crawley
1709174236
Company Technicians are very professional and customers service oriented.
Mark Thomas
Mark Thomas
1708977872
Extremely pleased with the prompt, professional service I received from Keith & Elijah at Williams Mechanical.
Efficient, professional, and fair!Bret is awesome!
Seashellie
Seashellie
1707375138
I can’t express how grateful I am enough to this company and the tech who came out to our home. I knew something was wrong with our furnace somehow the heat was not able to heat our home. Imagine that for an entire year this continued, I have stories of how I tried to heat our place using small heaters until the breaker broke. With the oven it was so cold I nearly caused medical episode... finally this tech came by and in less than an hour figured out what was wrong and fixed the issue in 5 minutes. I got to feel real true heat coming out of our vents for the first time since moving in.. finally a nice enjoyable shower in a warm bathroom.. finally able to sleep all night without getting up in the middle of the night to switch heaters to another room to keep it warm, then getting up early just to heat bathroom area to get ready for work. Imagine that. All it took was one knowledgeable person to arrive and take care of my Year long problem. I am so grateful I want to do something nice to express my heartfelt gratitude. I really appreciate this company and the tech who worked on this. Please know we will talk about this forever. I will never forget this wonderful service we received.. thank you from the bottom of our heart Bret Meier of Williams Mechanical and Heating. God Bless You.
Chris Chin
Chris Chin
1700746818
Fantastic folks over there at Williams Mechanical. I was having some issues with my truck and needed some Teflon tape to seal an air bag thread and Gabe over at Williams Mechanical went ahead and helped me out while he was fueling up and eating. If the service and friendliness extends to random strangers as much as it does their customers I highly recommend them for your needs and services.
Great Service! Would recommend!!
There are not enough words in the dictionary to describe the top notch service that was provided by the Williams team! They replaced our water heater in record time and with a smile on their faces. They explained everything they were doing and were so polite. Their service was above and beyond!
Mike D
Mike D
1692547754
Williams Mechanical did a great job installing 2 new AC units and furnaces. They were polite and cleaned up at the end of the day. Alex and Jeremy were great to work with and we couldn't be happier with our new AC's providing refreshing cool air! Thanks so much!
Angela del Rey
Angela del Rey
1692310802
Bret was great! Very professional, showed up on time, and made everything easy for us to understand. I would definitely use this company again and recommend to anyone needing hvac services!
DJStacker
DJStacker
1692138049
Elijah came out it service to my air conditioning and he was fantastic! He was professional on time and did a thorough cleaning and tune up of my unit. You have a customer for life thank you for such wonderful and professional service!
Dana Shea-Reid
Dana Shea-Reid
1686252782
This Williams HVAC team is great. The techs are top notch professionals with helpful feedback and courteous service.
Michael Belis
Michael Belis
1683586773
New year and new service Willams dispatch a great tech by the name of Elijah. He did a terrific job of cleaning and prepping the AC for this summer. Even with a filter the water here is hard and creates all kinds of stones and sediment. He took his time and did an excellent job. Highly recommend.
Mollie
Mollie
1683322198
I've been using Williams Mechanical for several years for my seasonal swam cooler switch-over. I appreciate their up-front pricing, responsive call center and thorough technicians. This summer, Elijah was prompt, gave the cooler a thorough cleaning and even warned me that it looked like my fan belt would go soon. I've tried other companies, they're more costly and/or provide worse service. I will continue to use Williams for my HVAC servicing needs.
This company was very helpful and useful they conducted their business with great dedication taking time to maintain a stable performance. An employee named Elijah came to my residency assisted and correcting problems within our AC unit his clear and understandable directions of what was wrong with the unit provided a better perspective upon what was causing trouble and doing so he corrected the flaws and installed new parts for us we are highly appreciative of his help and recommend you to use this company
Joshua Bowling
Joshua Bowling
1683241083
Love Williams Mechanical. My wife and I got our new furnace from them last winter and have nothing but good to say about the company. Today, Elijah with Williams Mechanical serviced our evap cooler and did a great job. Can’t recommend these folks enough.
They are the best of class, small biz doing great work!Jeff
Denise Doyle
Denise Doyle
1668287354
Great customer service from the whole team. Replaced our HVAC system quickly during the month of the year. Good quality at a good price. Would definitely recommend and use them again.
Ray Arnold
Ray Arnold
1668045896
We used Williams for a HVAC installation last month to replace an old swamp cooler system. Williams was the lowest price, provided a quality unit (Trane) and handled everything as proposed. The were flexible when we had a special need regarding existing ducting. I certainly recommend them for similar projects.
Sandy Whipple
Sandy Whipple
1662269284
The condensation from my coil was overflowing in the catch pan. And caused a massive amount of water to leak all over the floor and bedroom of our new house we just bought. The problem turned out to be a plugged drain line, thankfully an easy and cheap fix. The HVAC system in the house we just bought is nearly 20yrs old. It would have been _very_ easy for the tech to tell us we needed a whole new system and that the issue was unfixable - and I would have had to believe them. This is unfortunately what I've come to expect these days, BUT the williams mechanical tech was *honest*. They fixed the issue and never once tried to up sell us on anything. We also had williams mechanical replace the ancient water heater in our house as well. They did an amazing job and it was 100% up to code - a lot of plumbers will leave out a lot of code features like catch pans, seismic straps, gas line sediment drop, etc.. My daughter and son-in-law have had wonderful experiences with williams mechanical on both of their houses as well. We will never use anyone but williams mechanical. Thank you williams mechanical! You are the best!
Rob G.
Rob G.
1654718445
I have been using this company for several years, they installed the Air Conditioning System for my business and I could not have made a better choice. They are very reliable & honest. Family owned and operated and Bret the technician is the best! Highly recommend this company!!!
SavedbyGrace
SavedbyGrace
1654220712
Excellent service. Bret, the technician that came, was early very knowledgeable and very professional. He spent extra time flushing my water heater when I asked him to and also taught me how to do it for future reference along with teaching me how to replace the mixer. I highly recommend this company and will definitely use them again when needed.
Randy Bustillos
Randy Bustillos
1652277864
I will definitely do business with Williams Mechanical again. Very punctual and I got a very good deal from them. Annette, the owner, was very communicative and responsive, and it was a smooth deal. All ended up very well.
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Evaporative Cooler Installation in Albuquerque, 87104

“We've used Williams Mechanical for years to summarize our cooler and winterize the furnace. We won't trust anyone else to do it. This year we needed a new swamp cooler. Gabe and Matt showed up on time and got it done quickly. They never leave a mess left for us to clean up. Technology has improved since we bought our last cooler and this new they recommended works like a champ – the best cooling we've ever had! It's great knowing Williams Mechanical is only a phonecall away for all our HVAC and plumbing needs!”
- Jeanne M.

Zone Control System Installation in Santa Fe, 87507

“Alex and Gabe were professional we had a great install they explained the system to us you have great men working for your company thank you Paul Herrera”

- Paul H.

Zone Control System Installation in Santa Fe, 87507

“Alex and Gabe were very professional and efficient. Helpful answering questions. Overall Good Guys. Thank You.”

- Paul H.

Water Heater Repair in Albuquerque, 87105

“My complaint is regarding overcharge for service to replace the expansion tank on my water heater. A $95 diagnostic fee was charged which I had agreed to. But then the bill came for replacement of the tank in the amount of $384. After paying the full bill ($479 + tax) I checked the market value of the identical expansion tank that was replaced. The tank retail price is around $65. When I asked the Williams rep over the phone for a breakdown of the cost of the repair in terms of parts and labor, he refused to give me a price breakdown and said just that it was one price for the repair. Needless to say I will never call on Williams Mechanical for repair service again.”

- Anthony M.

Ductless Mini-Split Installation in Santa Fe, 87507

“Alex and Gabriel installed three mini-splits in my house yesterday and today. They were polite, efficient, cheerful, explained what they were doing, and cleaned up after their work. Additionally, they suggested an excellent alternative to one of the drainage arrangements. I definitely will recommend Williams Mechanical to others.”

- Nancy M.

Ductless Mini-Split Installation in Santa Fe, NM 87507

“My installation was well planned and well executed. The team communicated well, was always on time, maintained a clean work site and left me with a perfectly running system. They stayed late into the second evening, leaving well after dark, demonstrating a commitment to finishing on schedule. I feel lucky to have my mini splits and a company I can rely on for future needs.”

- rachel b.

Heat Pump Installation in Albuquerque, 87106

“We had previously chosen Williams for our HVAC needs so, when we recently moved, we called on them again to replace an old gas furnace with a modern heat pump system. Annette provided a few options and helped us think through our needs, current available technology, and the incentives offered as part of the IRA effort to move away from fossil fuels. We had a Trane system in our previous house and liked the equipment so wanted to stay with that brand. It was a two-day installation carried out by Alex and Alex (aka Alex 1 and Alex 2 :)). Alex 1 recently came on board and brought years of experience and knowledge; Alex 2 was a veteran who had worked on our previous system. Both of them were highly knowledgeable, hard-working, efficient, and tidy. I especially liked that they explained the system clearly and completely. Their patience and good humor made the installation process go smoothly. We feel that the professionalism, reliability, and value of Williams made us confident in our decision.”

- Walter P.

Air Conditioner Installation in Albuquerque, 87109

“If I’m going to leave a review, I feel as though I need to be honest and upfront for the next customers of Williams mechanical. With that being said, Jeremy and Eric did a great job with the installation of my home, and explaining exactly what they did and how it works and what I needed to do and all the good stuff. Annette initially came to my house and gave me an estimate the following morning and they were a couple hiccups with the unit not being available but she came through as promised and got me everything I needed and wanted. She was great about communicating and was easily and readily accessible via phone. At my home I had a 16 seer ac unit installed. The woman I spoke to at the office name. Stephanie also answered all my questions and was easy going, and had no problem with me calling her or questioning about anything as of course, installing AC is a very large project and costly. I would definitely recommend.”

- Don H.

Zone Control System Installation in Albuquerque, 87106

“Williams mechanical has been our go to company for about 5 years. They do our twice yearly inspections as well as repairs to our existing units. They recently replaced one of our units on the roof of our building. Their work has always been stellar.”

- Debra G.

Ductless Mini-Split Installation in Albuquerque, 87107

“Jeremy & Eric did a great job installing our mini-split, which required some extra effort to run all the tubing in the attic/garage. Thanks guys!”

- Karen P.

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Call us at 505-349-0431 !