“We had previously chosen Williams for our HVAC needs so, when we recently moved, we called on them again to replace an old gas furnace with a modern heat pump system. Annette provided a few options and helped us think through our needs, current available technology, and the incentives offered as part of the IRA effort to move away from fossil fuels. We had a Trane system in our previous house and liked the equipment so wanted to stay with that brand. It was a two-day installation carried out by Alex and Alex (aka Alex 1 and Alex 2 :)). Alex 1 recently came on board and brought years of experience and knowledge; Alex 2 was a veteran who had worked on our previous system. Both of them were highly knowledgeable, hard-working, efficient, and tidy. I especially liked that they explained the system clearly and completely. Their patience and good humor made the installation process go smoothly. We feel that the professionalism, reliability, and value of Williams made us confident in our decision.”
– Walter P.